Circulos de calidad

What are QC Circles? 

A QC Circle is a small group consisting of first-line employees who continually control and improve the quality of their network, products and services.


These small groups: Operate autonomously, Utilize quality control concepts and techniques and other improvement tools Tap members' creativity, and Promote self- and mutual-development.




QC Circle activities aim to: Develop members' capabilities and achieve self-actualization,Make the workplace more pleasant, vital and satisfying, Improve customer satisfaction, and Contribute to society.




Executives and managers ensure that QC Circle activities contribute to improving the health of the enterprise by: Treating QC Circle activities as an important part of employee development and workplace vitalization, Personally practicing company-wide improvement activities such as TQM, and Providing guidance and support for total participation while respecting the humanity of all employees.